What is CBD?

CBD is short for cannabidiol. Cannabidiol is an extract from hemp, a commonly used term for strains of the Cannabis Sativa plant with very low levels of THC. Hemp is used in a wide range of products in South Africa and globally

What sets our brand apart?

We pride ourselves on delivering high-quality, ethically sourced CBD products. We strive to offer affordable prices without compromising on purity and effectiveness. We believe that everyone deserves access to natural, health-focused solutions for a better life.

Are our CBD products safe?

Absolutely. All our CBD products are extracted from organically grown hemp and are third-party tested for purity and potency. They are free from harmful pesticides, herbicides, and heavy metals. Always remember, our customers’ health is our top priority.

Is CBD Psychoactive?

No. Hemp oil contains CBD, the non-psychoactive compounds of the cannabis plant. Hemp oil does not have the psychoactive qualities found in THC, and while using it you can maintain a clear mind and active lifestyle.

CBD and sports

CBD is a non-psychoactive treatment for pain

Research suggests that CBD shows promise in helping relieve pain and reduce inflammation, which could be useful for athletes participating in intense exercise. While THC can also be used to treat pain, it may cause unwanted side effects and could affect athletic performance. Alkmi CBD oils contains less than 0.3% THC which is in line with the government regulations. For more information, please visit the World Anti-Doping Agency’s website to ensure you comply as an athlete: https://www.wada-ama.org/en/resources/search?f%5B0%5D=field_resource_collections%3A228

Can I use CBD for psoriasis?

Plenty of research suggests that CBD can effectively manage pain. Given that psoriatic arthritis is a painful condition, many people with psoriasis use CBD.

Can I give CBD to my child?

Parents sometimes use commercially manufactured CBD to treat some conditions in children, such as anxiety and hyperactivity. Caregivers may also use it for children on the autism spectrum to try to reduce certain symptoms of autism.

CBD has not been tested extensively for safety or for effectiveness. While there’s promising research about CBD, especially for seizure control, much is still not known about it. Some parents are comfortable giving it to their children, while others are not.

How can CBD help my pets?

Research on CBD is in its early stages, but some studies and anecdotal evidence have found that it may be helpful in treating conditions like anxiety, pain, cancer, and arthritis. CBD pet products are marketed as a natural way to treat these conditions in dogs, making pet owners curious.

How can our CBD products benefit you?

CBD can help alleviate a wide range of health issues, from sleep disorders to chronic pain, anxiety, and more. By incorporating our CBD products into your routine, you could experience improved overall health and well-being. It’s like adding a new, natural supplement to your diet.

What types of CBD products do we offer?

We offer a variety of CBD products, from oils and tinctures to topical creams, gummies, and capsules. We even have pet-friendly CBD products! There’s something for everyone.

How to use our CBD products?

Usage can vary based on the type of product and individual needs. For example, our CBD oil can be taken orally or added to your favorite foods and drinks, while our topical creams can be applied directly to the skin.

How is Hemp different from Marijuana?

Hemp is not marijuana and will not get you ’high’. Hemp, or industrial hemp, is a commonly used term for cannabis sativa plant strains which contain very low levels of tetrahydrocannabinol (THC) and are typically used for its fiber and seeds.

Why am I not feeling the desired effect?

The first thing to remember is CBD is not THC and does not provide any psychoactive effects. The relaxing effect of CBD depends on many factors, including the amount consumed, the rate at which it is consumed, your body mass, and your metabolism. Feel free to try our other products in search of that desired effect.

Do you use synthetics or THC in your products?

Our focus is to research and develop innovative natural CBD extracts with no synthetics or less than 0.3% THC. We pride ourselves in producing the finest and purest CBD oils while never compromising quality. Check out our About Page for more information. Our CBD is constantly tested to ensure quality. We list all our ingredients on our website as well as on each package. We also have lab reports for many of our products available online.

Other uses for CBD

CBD is commonly used to address anxiety, and for patients who suffer through the misery of insomnia, studies suggest that CBD may help with both falling asleep and staying asleep. CBD may offer an option for treating different types of chronic pain.

It is important that you do your own research, research shows that It could reduce anxiety and depression, can relieve cancer-related symptoms, may reduce acne, might have neuroprotective properties, and could benefit heart health.

Where can I find information about my order?

To find out information on your order, you will need to contact us by email at info@alkmi.co.za or by calling us at +27 72 834 8520 (with your order number).

Where is my package?

Use the provided tracking number to track your number on the Courier’s website. The tracking number can be found on your order confirmation email or your order history if you created an account during checkout. If you are currently logged in, you can find your order history here. If the Courier says the package was delivered but you have not yet received it, please contact them or your local post office for further assistance. We recommend opening a research of delivery claim with the courier which may help in located your package’s whereabouts. Please be aware there can sometimes be a delay in actual delivery time with the courier.

What is your return and refund policy?


We accept returns only on unopened items within 15 days of purchase. Please email info@alkmi.co.za with your order number.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

This product is great. What can I do?

We are glad you liked it! Please leave a review on the product pages.

Your Bank May Charge an International Fee

While it is rare, there may be an additional charge is placed by your bank over the fact that since our processing department is housed in South Africa. It may automatically bill you an extra up charge of up to R40.00

My order did not process but funds were taken out of my account. What do I do?

If you received an error message when processing your order and did not receive a confirmation email, there could be an issue with the billing address you entered. We recommend verifying the correct billing information with your bank. We do not have these funds. The bank holds declined funds for 2-3 business days and then releases them back to your account.

How do I cancel my order?

If you wish to cancel your order, please email info@alkmi.co.za or yasmien@hempvest.co.za as soon as possible. However, if your order is already in transit, you must send the product back to receive a refund. Please keep in mind that our offices are closed early on Friday and reopen on Monday.

What do I do if my purchase is damaged?

Please email info@alkmi.co.za with your order # and pictures of the damaged product. A representative will respond within 24hr Monday-Thursday, all emails sent Friday-Sunday will be responded on Monday.

Where do you ship?

We ship Worldwide, please check your country’s importation laws pertaining to CBD products.

How much does shipping cost?

Standard shipping depends on where you live, the prices are visible once you have placed your order.

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Explore our range of CBD products and take your first step towards a healthier, happier life. Remember, we’re always here to help if you have any questions or need advice.

Our aim is to be a reliable partner in your health journey. Remember, your wellbeing is at the heart of our mission. Enjoy shopping with us and start experiencing the remarkable benefits of CBD today.

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Resources & Articles 

The Wonder Woman’s Guide to CBD: Age Gracefully, Live Healthily!

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